Shipping Policy
Last Updated: 29 September 2026
Kidoosy currently accepts orders through WhatsApp.
This Shipping Policy explains how orders are processed and delivered.
1. Order Confirmation
After you contact Kidoosy through WhatsApp, our team will confirm:
- Product
- Quantity
- Customer details
- Delivery address
- Applicable delivery charges, if any
- Expected delivery timeline
- Payment/order arrangements
An order will be treated as confirmed only after the relevant details have been confirmed by Kidoosy.
2. Delivery Locations
Kidoosy may offer delivery to locations within India where courier services are available.
Availability may depend on the customer’s PIN code and logistics coverage.
3. Delivery Charges
Applicable delivery charges, if any, will be communicated to the customer before the order is finalized.
The product price displayed on the website is ₹375.
4. Delivery Timeline
Expected delivery timelines may vary depending on:
- Destination
- Courier availability
- PIN code
- Weather
- Public holidays
- Operational conditions
- Other circumstances outside our reasonable control
The estimated delivery timeline will be communicated during order confirmation.
5. Delayed Deliveries
While we aim to deliver orders within the communicated timeframe, delivery delays can occasionally occur due to circumstances outside our control.
If there is a significant delay, customers may contact us for an update.
6. Incorrect Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Please verify:
- Name
- House/Flat number
- Street/locality
- City
- State
- PIN code
- Mobile number
Kidoosy may not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Delivery Attempts
The courier may make one or more delivery attempts depending on the courier’s procedures.
Customers should remain available at the provided delivery address or follow the courier’s instructions where applicable.
8. Damaged Package
If the package appears visibly damaged at the time of delivery, customers are encouraged to document the condition and contact Kidoosy promptly.
Please refer to our Refund & Return Policy for information regarding damaged or defective products.
9. Delivery Confirmation
An order may be considered delivered based on confirmation provided by the applicable delivery service.
If you believe an order has been incorrectly marked as delivered, contact us immediately.
10. Contact
For shipping-related questions:
WhatsApp: 9656595666
Email: kidoosytoys@gmail.com