Privacy Policy
Last Updated: 29 September 2026
Welcome to Kidoosy (“Kidoosy”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us when you visit https://kidoosy.com/ or contact us to enquire about or order our products.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
When you contact us or place an order through WhatsApp, we may collect information such as:
- Name
- Mobile/WhatsApp number
- Delivery address
- Email address, if provided
- Product and order details
- Payment or transaction information, where applicable
- Information you voluntarily provide while communicating with us
We may also receive basic technical information when you visit our website, such as browser type, device information, IP address and website usage information, where applicable.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Process and confirm your orders
- Arrange delivery of products
- Communicate with you regarding your order
- Handle cancellations, refunds, returns or complaints
- Provide customer support
- Improve our website, products and customer experience
- Comply with applicable legal and regulatory requirements
We do not collect personal information for purposes unrelated to our business unless we have a lawful basis or your consent where required.
3. WhatsApp Communication
Orders on Kidoosy are currently initiated through WhatsApp.
When you contact us through WhatsApp, information you provide through that service may also be processed according to WhatsApp/Meta’s applicable terms and privacy practices.
We recommend that you do not send unnecessary sensitive personal information through WhatsApp.
4. Sharing of Information
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Delivery and logistics partners
- Technology and website service providers
- Payment service providers, where applicable
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
We do not sell your personal information to third parties.
5. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, legal and regulatory requirements.
7. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including requesting access to or correction of information and requesting deletion where legally applicable.
To make a privacy-related request, contact us using the details below.
8. Children’s Privacy
Kidoosy products are intended for children, but orders are placed by parents, guardians or other adults.
We do not knowingly request personal information directly from children for the purpose of placing orders.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised “Last Updated” date.
11. Contact Us
For privacy-related questions or requests:
Email: kidoosytoys@gmail.com
WhatsApp: 9656595666